As a courtesy, we provide appointment reminders for clients and require notice when cancelling or rescheduling your appointment. Clients must provide a 24-hour notice for appointments less than 2 hours to cancel or reschedule. A 48-hour notice is required for appointments 2 hours or longer or group appointments. Cancelled appointments will be charged a minimum of $75, and no shows $150—the fee will be explained at the time of booking.
If you arrive more than 10 minutes late for your appointment, you may be required to reschedule your appointment to avoid disrupting the appointments of other clients.
